Engineering Manager, King's College Hospital

In my capacity as Engineering Manager for King’s College Hospital NHS Foundation Trust, I am very pleased to be able to share my experiences of working with Artic Building Services in the provision HVAC maintenance and Wall-Washing services for the Trust.

Artic are an up and coming ambitious company, who pride themselves in providing a highly professional, motivated and customer focused service. Their main field of expertise is air conditioning but have successfully developed into full HVAC, and other hard FM and soft FM fields. Artic have gained valuable experience working within the Health Service FM sector; their professional attitude, attention to detail and quality standards, ensures that they deliver a safe and reliable service.

Since working at King's they have developed in accordance with the high demands of large teaching hospital; giving one example they have built up a Wall Washing service which compliments their maintenance and validation services for HDU, ICU and Theatre HVAC systems. This service has been so successful that they now carry out professional wall washing and specialist cleaning services for ward and general clinical areas.

Artic also have an excellent project team, and have been very successful in the design and installation of many small to medium HVAC installations.

They provide an excellent 24-7 help desk service and have been proactive in the development of Tesseract their own helpdesk and planned maintenance system. Using up to date PDA and 3G technologies they are able to provide accurate and immediate digital records for the client, and ensure a very robust audit trails.

On the back of this expertise they have helped the hospital develop their own asset list for HVAC systems, and are working with the hospital in the development of their system.

Artic are highly motivated when it comes to staff training and have developed their own apprentice training scheme. Their staff also undergo regular health and safety training and toolbox talks. They are constantly looking for ways to develop their service; most recently they have put their engineers through Corgi training for domestic and light industrial boilers.

Tony Dolding
Engineering Manager