PROJECT: ECO FM
Artic have been awarded a three year maintenance contract with ECO FM – a pioneering facilities management provider with an established client base and a national resource of expertise and support.
This contract provides HVAC maintenance to three locations namely No.1 Kingsway, 12 Cock Lane both of which are located in London and Innovation House situated in Hemel Hempstead.
All contracts include a comprehensive range of mechanical and electrical services with monthly site attendance where Artic is responsible for the maintenance of all critical air conditioning units, generators, pressurisation units, water treatment and boilers.
This high-profile contract was secured through a formal tender process and despite the highly competitive pricing from all its competitors; Artic was awarded the contract due to its state-of-the-art CAFM system, its ability to self-deliver the work, and its proven technical experience and proactive approach.
ECO FM is an innovative company who needed a partner they could trust, had shared values and were willing to go that extra mile in providing exceptional service. Artic were able to show that they excelled in all those areas and are looking forward to a long lasting relationship with ECO FM.
Artic will also be providing the added reassurance of a 24/7 help desk facility should the need arise with demanding SLA and KPI reporting.
This is another example of Artic’s capability across a wide range of sectors and industries in both the public and private sector.