With their Head Office facilities situated in the heart of London, Moore Kingston Smith is a leading UK firm of accountants and business advisers. Artic are to provide planned preventative maintenance to all the hard services for their 6 sites within London and home counties.
The contract will be delivered via a semi residential multi-skilled engineering team and, where required, via specialist sub-contractors to ensure all relevant legislative compliances are met and maintained. The agreement also includes a 24/7 call-out facility for emergency repair and maintenance to all critical and non-critical plant.
Artic were awarded the contract due to their ability and clear depth of experience and knowledge within the Finance sector. Artic understood the flexibility and attention to detail required to service a variety of equipment on six separate sites. They were able to offer the required level of service and professionalism to each site in line with the priorities of MKS themselves.
Artic were able to boast a 100% reactive performance for a similar Hard FM Services contract of the same size, location and industry, which appealed to the client. The decision was also drawn upon following one to one discussions with Artic employees, talking about their personal experiences working for the company, their training opportunities and career progression so far. Moore Kingston Smith were impressed by the passion and loyalty the Artic Team showed towards their Employer.
Artic are confident that this is the start of yet another professional and collaborative relationship within the finance industry.