FACILITIES MANAGEMENT IN HEALTHCARE
Experts in Hard Facilities Management.
Are you looking to save time and money whilst enhancing the overall performance of your site?
Healthcare facilities management is a critical aspect for hospitals, significantly affecting patient care if not addressed promptly. We understand this need, as well as the requirements for cleanliness, discretion, flexibility, responsiveness and adherence to industry guidelines for maintaining critical heating and ventilation equipment for health sector buildings (such as HTM03-01). Our teams are located on-site to assist with last-minute requests, as well as providing both planned and reactive maintenance of crucial HVAC equipment for laboratory and patient environments.
Clients we partner with
Recent case studies
why choose us
Providing you with tailored building maintenance services, we will navigate the minefield of building legislation and give you complete peace of mind that your site is compliant. Our rich industry experience helps us deliver crucial planned preventative maintenance to ensure your facilities constantly run smoothly.
All our maintenance, reactive and compliance works are controlled, tracked and transparent to provide you with regular updates on our progress. We have a 24/7 helpdesk team to support you with planned and reactive maintenance. Our engineers have access to a complete history for every site and asset, together with engineer works and equipment updates. We’ll deliver a fully auditable service, including monthly SLA reports for you using our bespoke CAFM software. Our robust CAFM system is also available to all our contract clients via the dedicated portal.
Our highly skilled team of Artic engineers manage a range of FM contracts, maintaining large sites serving the Higher Education, Healthcare/NHS and Commercial sectors. We have the resources, equipment and experience needed to maintain sites of all sizes and manage any facilities challenges we face.
What our clients say
If only every single contractor I had come across was so well-organised, kept me updated all times and delivered to such standards, my life would be much easier. It was a last-minute request as another contractor let me down badly and I needed someone to do the works urgently. When I called Artic (Chris Cerisola) I had not much hope you would be able to do the work on such short notice to such high standards. It seems I was wrong, thanks for that.
I think the current manager I deal with (Vince) is so adaptable and the best I think I have ever worked with
Terry Wicks (superstar). Terry has been very helpful over the last week. He popped into Lavington Street each morning to check the system. He made changes to see if we could right the wrong. He explains everything in a language that I understand. In other words, he doesn’t blind you with science. Terry is also a lovely chap and an asset to your team.
The way your team have applied themselves and delivered over the past 18 months is second to none and this has only reinforced the relationship. It has also given me kudos as I brought you in, so thank you. I know that Peter and Danny are both new employees but whoever is doing the recruitment needs a huge pat on the back. They have been incredible. Technically, attitude, application are all top draw. They really are (after 1 month) the go-to guys on site. Feedback from colleagues, staff and students has been positive in regards to reaction times and job done first time.
Works were completed swiftly and in particular we were pleased with the good and regular communications issued by Artic at all stages (from quoting in a timely manner to arranging attendance and completing the works)
Greig has done a great job on the monthly report and we spoke with all parties on our to keep the system working as efficiently and raise any concerns at the earliest opportunity. Please say a special thanks to Greig for his desire to make sure the Planet PPM system works as well as possible to not only achieve the SLA’s but also as a system to make sure we have a reliable and robust record of the good work we carry out on a month to month basis.
