CORPORATE SOCIAL RESPONSIBILITY

Building Excellence, Cultivating Change

Where Facilities Management Meets Social Responsibility

At Artic, we believe in establishing a culture of facilities management that transcends brick and mortar. It is our aim to encourage the development of a socially responsible ethos by creating spaces that empower people, nurture communities and protect our planet. Artic’s commitment to creating social change fuels our dedication to Environmental Social Governance (ESG) by interweaving sustainability, employee wellbeing and community impact into the foundations of Artic’s operations and company values.

Our Values

Employee-Centric

We value our employees above all else. Artic invests in employee growth and wellbeing, empowering our staff through training and personal development opportunities.

Community-Oriented

We’re committed to making a positive impact in the communities we serve by building strong partnerships with local businesses and supporting local initiatives for beneficial change.

Sustainability-Driven

We prioritise environmental responsibility in every aspect of our operations. We hope to help build a greener future by minimising our carbon footprint and encouraging a step towards sustainability in all partnerships.

Excellence-Oriented

We’re dedicated to delivering an exceptional service and achieving optimal operational efficiency. We embrace innovation and welcome improvements.

Collaboration-Committed

We believe in the power of partnerships to achieve shared goals. We work closely with clients, community organisations and employees to generate positive action.

Integrity and Transparency

We operate with honesty, ethics and transparency. We’re committed to open communication and accountability.

Your success is our success

Your success is our success.  This core principle drives everything we do at Artic Building Services. We strive to deliver exceptional facilities management solutions that exceed your expectations and contribute to your growth.

Our Employees
Our greatest asset? Our brilliant team.

At Artic, we invest in our employees by elevating their expertise and cultivating a business culture that supports employee well-being. A collaborative and thriving workforce translates to an exceptional service for you, so we support our employees through offering extensive training and personal development opportunities. We want to empower our staff to work together in delivering reliable facilities management and innovative solutions, inspiring a genuine commitment to your success.

Our Community
Dedication to being a positive impact on our local community.

Our commitment extends beyond walls and infrastructure. We invest in the communities we operate in, fostering future talent through STEM events at local schools and supporting the creation of a skilled workforce for the future of facilities management. Artic are proud to work with local hospitals through charity events and have been delighted to be able to make donations of critical hospital equipment and our own engineers time to help with decorating, brightening hospital wards. Artic believes in creating positive impact, contributing to a healthy and thriving community that benefits everyone, including businesses like yours.

Our Environment
Sustainability isn’t just a buzzword, it’s the blueprint for our future.

We prioritise energy-efficient practices, reducing your carbon footprint through innovative building solutions. Our commitment to constructing greener communities is reinforced through our partnership with environmental organisations like Planet Mark. Choose Artic as your facilities management partner and build with confidence, knowing we’re committed to a bright and sustainable future for your business and the world around us.

Artic Zero

Look at what our Artic Zero team have done so far and learn about our plans moving forward.

Accreditations

Work with Facility Managers that support Your Local Community.

Recent news

  • Office Maintenance New Win: NHS Professionals
  • Social Value in FM: King’s College London Community Garden
  • New Hard Facilities Maintenance Win: Quadient UK
  • Facility Renovation Case Study: Magnitude House Offices

What our clients say

Terry Wicks (superstar). Terry has been very helpful over the last week. He popped into Lavington Street each morning to check the system. He made changes to see if we could right the wrong. He explains everything in a language that I understand. In other words, he doesn’t blind you with science. Terry is also a lovely chap and an asset to your team.

Kings College London

I would like to highly praise Rebecca and Alice for their superb support they give us at St Thomas’ and Waterloo

I truly believe they know the importance of some of the facilities we look after here.

The girls always do their best to support us and it is much appreciated please pass on my thanks to them

Maintenance Manager, Kings College London

Our facilities are complex and require a high level of expertise. Artic’s dedicated team, led by knowledgeable engineers and specialists, delivers exceptional service with meticulous attention to detail. Their strict adherence to compliance and direct access to senior management instils confidence and ensures operational excellence across our entire infrastructure.

Chris Edwards - Head of Capital Projects, Welbeck Health Partners

Greig has done a great job on the monthly report and we spoke with all parties on our to keep the system working as efficiently and raise any concerns at the earliest opportunity. Please say a special thanks to Greig for his desire to make sure the Planet PPM system works as well as possible to not only achieve the SLA’s but also as a system to make sure we have a reliable and robust record of the good work we carry out on a month to month basis.

Sainsbury Welcome Centre

I would like to say a massive thanks to Rebecca, Alice, Ben, and Lee for all their support over the last couple of weeks with all the problems we have had.

Their response has been fantastic I could not wish for a better team.

I would also like to extend a special thanks to Grant who has been an enormous help to my team.

Once again, I cannot say enough thanks to your excellent team.

King’s College London
We were constantly worried about maintaining air quality and hygiene levels in our hospital, especially during busy periods. Artic stepped in and completely transformed our approach. Their responsive service and proactive maintenance practices ensure a safe and healthy environment for our patients and staff. We’ve seen a significant reduction in reactive repairs, giving us peace of mind and allowing us to focus on what matters most – patient care.
Mark Wilkins - Associate Director of Estates, Kings College Hospital NHS Foundation Trust

The way your team have applied themselves and delivered over the past 18 months is second to none and this has only reinforced the relationship. It has also given me kudos as I brought you in, so thank you. I know that Peter and Danny are both new employees but whoever is doing the recruitment needs a huge pat on the back. They have been incredible. Technically, attitude, application are all top draw. They really are (after 1 month) the go-to guys on site. Feedback from colleagues, staff and students has been positive in regards to reaction times and job done first time.

University in the South East
We were facing rising operational costs due to frequent reactive maintenance needs. Artic implemented a data-driven approach and introduced Condition Based Maintenance, resulting in significant cost reductions and improved asset lifespans. Their efficient processes and dedicated team deliver exceptional service, exceeding our expectations.
Ian Wade Head of UK estates , British Medical Association

Having worked with Artic for a number of years the discovery of asbestos during a project was handled quickly and professionally in the same way they approach all their projects.

Project Delivery Manager, Mitie

Just a note to express our gratitude for Ben Ward’s clear dedication to keeping our estate up and running.

It’s been incredibly busy recently and Ben has come to our rescue on many occasions, not once complaining and did everything possible to keep downtime a minimum at a number of our critical facilities.

Please pass our sincere thanks to Ben

King’s College London

If only every single contractor I had come across was so well-organised, kept me updated all times and delivered to such standards, my life would be much easier. It was a last-minute request as another contractor let me down badly and I needed someone to do the works urgently. When I called Artic (Chris Cerisola) I had not much hope you would be able to do the work on such short notice to such high standards. It seems I was wrong, thanks for that.

University of Law

Artic’s understanding of MCC’s unique needs and their commitment to exceeding expectations have been invaluable. Their collaborative approach and dedication ensure the seamless operation of our iconic venue, allowing us to focus on delivering a world-class cricketing experience. Particularly noteworthy is their contribution to our sustainability efforts.  The LED lighting upgrades have played a significant role in helping us achieve the ‘Sustainability Campaign of the Year’ award.

James Court - Estates Manager, Marylebone Cricket Club - Lord's Cricket Ground
I think the current manager I deal with (Vince) is so adaptable and the best I think I have ever worked with
OVHcloud

Works were completed swiftly and in particular we were pleased with the good and regular communications issued by Artic at all stages (from quoting in a timely manner to arranging attendance and completing the works)

SLaM NHS Foundation Trust