The facilities management (FM) sector is constantly evolving due to rapid technological advancements. As a leading player in the FM industry in London, we understand the market and its trajectory. In this article, we explore the key trends that will shape the FM sector in 2016 and beyond, with a particular focus on Hard FM services.

  1. Data-driven Decision Making: In 2016, data analysis will play an increasingly vital role in FM decision making. Advanced analytical tools are becoming ubiquitous, providing accurate insights that inform business strategies and daily operations. This business intelligence will be crucial for staying competitive, regardless of the industry, and will help physical premises compete with online operators.
  2. Mobile Workforce: Mobile technology is challenging the traditional perception of FMs confined to desks. In 2016, it is more common to find FMs working alongside on-site staff, gaining a better understanding of the premises they manage. FM systems are adapting to this mobile working trend, enhancing efficiency, flexibility, and productivity.
  3. Streamlined Payment Processing: Efficient payment processing is essential for smooth contractor management in FM. In line with consumer trends, payment technology is advancing to offer faster, secure, and instant electronic payments. Innovations like ApplePay and AndroidPay will gain momentum in 2016, transforming payment processes in the FM industry and beyond.
  4. The Impact of the Internet of Things (IoT): The IoT, characterised by interconnected appliances communicating online, will revolutionize FM. While often associated with consumer devices, the implications are far-reaching. Imagine self-monitoring equipment that automatically reports maintenance needs or work orders that are addressed preemptively. The IoT will profoundly transform the FM landscape, and 2016 will be a pivotal year in adopting these technologies.

Conclusion: The future of Hard FM in London is marked by advancements in technology, as well as economic, environmental, and cultural changes. Each year brings potential game-changers, and the FM industry will continue to evolve throughout 2016 and beyond. Stay tuned for further updates as we navigate these transformative trends.

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